Your privacy is important to us. To better protect your privacy stack.io is providing this policy explaining our information gathering and utilization practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our website, stack.io, and at every point where personally identifiable information may be requested.
This notice applies to all information collected or submitted on stack.io websites. We use several different forms that are used to request information about or provisioning of products and/or services. The types of personal information collected at these pages are:
Customer’s contact information (including name, address, phone number and email addresses)
Any unique identifiers
Financial information (including Credit/Debit Card information)
Any chat, email and forum postings and conversations
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
stack.io does not view the files that you upload, download or store using our service, and does not monitor or disclose any information regarding your specific files and data without your permission, unless required by law applicable to stack.io, or in accordance with this policy and our terms of service.
It is necessary to track various aspects of your account to support features including, but not limited to, bandwidth monitoring, CPU, memory and disk usage. In the course of technical troubleshooting, we may on occasion be required to inspect your file system, monitor traffic to and from your VM and monitor CPU and/or memory usage.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, stack.io has put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. All Credit Card information is encrypted during transmission to prevent unauthorized access. Access to information located within our internal systems are restricted to authorized personnel.
We use customer information to send via email pertinent administrative communications regarding their accounts or our services. Information will not be used without your explicit consent in a manner different than the purpose for which it was originally collected.
You can access all your personally identifiable information that we collect online and maintain by updating your account information located within your portal. We use this procedure to better safeguard your information.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
If you cancel your account, your personal data and other information may be retained in our archive or backup records; however, credit card numbers are not retained.
We may ask visitors to enter credit card or account information through our website. Credit Card information is encrypted for its protection prior to its transmission over the Internet. We collect this information on a transaction-by-transaction basis. We will not authorize the release of the information with anyone not directly involved in processing the transaction. This information may be encrypted and stored for logging purposes in accordance with applicable regulatory requirements.
We use cookies to collect non-personal data that enables us to better understand and improve the usability, performance and effectiveness of our service. Cookies are unique text files sent to your browser and stored on your computer. Disabling the use of cookies may affect your ability to use some features of our service.
stack.io also collects general information about visits to our websites. This information includes parameters such as the number of visits and browser details. No personal details are present in this data and it is utilized for the sole purpose of better understanding website usage to improve user experiences.
If you have questions about this policy please contact stack.io using one of the following options:
Attn: Privacy Policy
stack.io
675 King St. W., Suite 301
Toronto, Ontario
Canada M5V 1M9
stack.io reserves the right in its sole discretion to revise, amend, or modify this policy and our other policies at any time and in any manner. Notice of any revision, amendment, or modification of this policy will be posted on the stack.io websites, and a user’s continued use of the service and the websites will signify agreement to such changes.
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